Lawrence Carbonaro, Memorial Hospital

35 bed hospital with an annual saving of over $300,000 in administrative cost

• Press Ganey patient satisfaction scores up 10% in the first 60 days and now in the top 5% of all Providers nationwide
• Billing errors reduced 88% from 6.8% to les than1% (DSO improved 27%)
• Duplicate medical records and record errors reduced 90% from 7 to less than 1% (annual savings $85,000)
• Reduced Accounts Receivable by 25%
• Average admission time reduced by 90% from 22 minutes to less than three
• Other operational economies including supplies reductions (annual savings $3k - $40k)
• Reduction in Admission Staff by 25% from 22 to 15 (annual saving is over $226,000)
• ROI period in less than 8 months

“The LifeMed ID™ Smart Cards Program, has resulted in a reduction of the registration time to less than 2 minutes, a cut in registration errors from 6% to less than 1%, and an opportunity to shift 6 FTEs to more fruitful tasks. The LifeMed ID ™ card was seamlessly integrated into (3) existing legacy software, giving evidence to the concept of interoperability.”

Lawrence Carbonaro
Memorial Hospital Director of Purchasing and Patient Access